Effective on June 1, 2018; last updated on June 1, 2018
Executive Resources Inc. and Executive Resources Inc. – E.R. I. (“ Executive Resources Inc.”) complies with the Data Privacy Act of 2012 and is committed to safeguarding your privacy and ensuring that you continue to trust Executive Resources Inc. with your personal information. When you interact with us, you may share personal information with us which allows identification of you as an individual (e.g. name, email, address, telephone number, etc.). This is known as “personal information”.
This notice (“Privacy Notice”) sets out:
1. Scope and acceptance
2. Personal information collected by Executive Resources Inc.
3. Children’s personal information
4. Why Executive Resources Inc. collects personal information and how it uses it
5. Sharing of personal information by Executive Resources Inc.
6. Your rights
7. Cookies and other technologies
8. Information security and retention
9. How to contact us
1. Scope and acceptance of this Privacy Notice
This Privacy Notice applies to the personal information that we collect about you for the purposes of providing you with our travel products and services we offer.
By using Executive Resources Inc. Sites (as defined below) or by giving us your personal information, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use Executive Resources Inc. Sites (as defined below) or give us any personal information.
Executive Resources Inc. reserves the right to make changes to this Privacy Notice at any time. We encourage you to regularly review this Privacy Notice to make sure you are aware of any changes and how your personal information may be used.
2 . Information collected by Executive Resources Inc.
Executive Resources Inc. may collect personal information about you from a variety of sources, including through:
Online and electronic interactions with us, including via Executive Resources Inc. websites, mobile applications, text messaging programs or through Executive Resources Inc. branded pages or applications on third party social networks (e.g. Facebook) ( Executive Resources Inc. Sites);
Offline interactions with us, including via direct marketing campaigns, hard copy registration cards, competition entries and contacts through Executive Resources Inc. telephone lines and offices; and
Your interaction with online targeted content (such as advertisements) that Executive Resources Inc., or service providers on our behalf, provide to you via third party websites or applications.
2.1 Information that you provide to us directly
This is information that you provide to us with your consent for a specified purpose, including:
· Personal contact information, including any information allowing Executive Resources Inc. to contact you in person (e.g. name, home or (e)mail address, and phone number);
· Demographic information, including date of birth, age, gender, location (e.g. zip code, city and state and geo-location), dietary and other travel-related preferences, favourite products, hobbies, interests, and household or lifestyle information;
· Payment information, including to make purchases (e.g. credit card number, expiration date, billing address);
· Financial or professional information, in accordance with requirements by embassies in application for visas, (e.g. Income Tax Return, Marriage/ Birth Certificate, Employment Certificate, DTI Business Permit)
· Account login information, including any information that is required for you to establish a user account with Executive Resources Inc. (e.g. login ID/email, user name, password and security question/answer);
· Consumer feedback, including information that you share with Executive Resources Inc. about your experience in using Executive Resources Inc. products and services (e.g. your comments and suggestions, testimonials and other feedback related to Executive Resources Inc. products); and
· Consumer-generated content, including any content (e.g. photos, videos and personal stories) that you create and then share with Executive Resources Inc. (and perhaps others) by uploading it to a Executive Resources Inc. Site.
2.2. Information that we collect when you interact with Executive Resources Inc. Sites
2.3 Information collected from other sources
We may collect information about you from other legitimate sources for the purpose of providing you with our products and services. Such sources include third party information aggregators, Executive Resources Inc. promotional partners, public sources and third party social networking sites with whom you have given consent for the disclosure of information relating to you and where otherwise lawfully permitted. Such information may include:
· personal contact information; and
· any personal information that is part of your profile on a third party social network (e.g. Facebook) and that you allow that third party social network to share with us (e.g. name, email address, gender, birthday, city, profile picture, user ID, friend list). You can learn more about the information that we may obtain about you by visiting the website of the relevant third party social network.
We may also receive personal information about individuals when we acquire other companies.
3. Children’s personal information
Executive Resources Inc. does not knowingly solicit or collect personal information from children below the age of 12. If Executive Resources Inc. discovers that it has accidentally collected personal information from a child below 12, it will remove that child’s personal information from its records as soon as reasonably possible. However, Executive Resources Inc. may collect personal information about children below the age of 12 years of age from the parent or custodian directly and therefore with their explicit consent.
4 Why Executive Resources Inc. collects personal information and how it uses it
Executive Resources Inc. collects and uses personal information only as necessary for the purposes for which it was obtained. Executive Resources Inc. may use your personal information for some or all of the following purposes:
- Travel-related Services – to book you for flights, hotel accommodations, tours transfers, visas and other related travel products that are in offered by Executive Resources Inc.. Please note that Executive Resources Inc. works with many third party partners to provide these services including but not limited to airlines, hotels, tour and transport companies and foreign embassies. We recommend that you read their policies, including on privacy.
- Account maintenance – to create and maintain your accounts with us, including administering any consumer loyalty or rewards programs that are associated with your account.
- Consumer service – to provide you with consumer service, including responses to your inquiries, complaints and general feedback about our products. Consumer service may be provided in person or through various forms of communication, including via email, letter, telephone and online chat features.
- Consumer engagement – to get you more actively engaged with our products and services. This may involve the use or publication of consumer-generated content.
Personalisation – Executive Resources Inc. may combine personal information about you collected from one source (e.g. a website) with information collected from another source (e.g. an offline event). This provides Executive Resources Inc. with a more complete view of you as a consumer, which, in turn, allows Executive Resources Inc. to serve you better and with greater personalisation, including in respect of the following:
Websites – to improve and personalise your experience on websites, using information such as account login information, technical computer information, and/or previous website usage information;
Products – to improve Executive Resources Inc.’s products, tailor them to your needs and come up with new product ideas. This includes the use of demographic information, consumer profiling information and consumer feedback; and
Interest-based advertising – to serve you advertisements tailored to your interests. One way Executive Resources Inc. does this is to match activities or information collected on Executive Resources Inc. Sites with information collected about you on third party sites (i.e. data-matching). This type of advertising is also known as “online behavioural advertising” or “targeted advertising”. Such personalisation is typically performed via cookies or similar technologies.
Marketing communications – to provide you with marketing communications where you have opted-in to receiving such communications (including information about Executive Resources Inc., its products and services and promotions). These can be shared via electronic means (e.g. SMS, emails and online advertising) and via post.
If you opt-in to receiving SMS, your mobile service provider’s policy for receiving SMS will apply, which may be at a fee.
Social features – to offer you a number of social features, including the following:
Website community features on a Executive Resources Inc. Site
When you visit a Executive Resources Inc. Site with a community feature and upload or share pictures, videos, artwork or other content, Executive Resources Inc. may use and display the personal information that you share on such sites.
Website viral features
Executive Resources Inc. may use your personal information to offer you website viral features, such as a tell-a-friend program, where you can share certain news, product information, promotions or other content with family and friends.
This typically requires the collection and use of personal contact information (e.g. names and emails) so that the selected one-time message/content can be delivered to their recipients.
Third party social networking
Executive Resources Inc. may use your personal information from when you interact with third party social networking features such as “Facebook Connect” or “Facebook Like”. These features may be integrated on Executive Resources Inc. Sites including for purposes such as running contests and allowing you to share content with friends.
If you use these features, Executive Resources Inc. may have the ability to obtain certain personal information about you from your social networking information. You can learn more about how these features work, and the profile information Executive Resources Inc. may obtain about you, by visiting the website of the relevant third party social network.
Other specific purposes
We may use your personal information for other specific business purposes, including to maintain the day-to-day operation and security of Executive Resources Inc. Sites, to conduct demographic studies or audits, and to contact you for consumer research.
5 Sharing of personal information by Executive Resources Inc.
Executive Resources Inc. does not share your personal information with any third party that intends to use it for direct marketing purposes, unless you have provided specific consent in relation to this.
Executive Resources Inc. may share your personal information with third parties for other purposes, but only in the following circumstances:
Executive Resources Inc. may provide your personal information to its affiliates or related companies for legitimate business purposes.
5.2 Service providers
Executive Resources Inc. may engage service providers, agents or contractors to provide services on its behalf, including to administer Executive Resources Inc. Sites and services available to you. These third parties may come to access or otherwise process your personal information in the course of providing these services.
Executive Resources Inc. requires such third parties, who may be based outside the country from which you have accessed the Executive Resources Inc. Site or service, to comply with all relevant information protection laws and security requirements in relation to your personal information, usually by way of a written agreement.
5.3 Partners and joint promotions
Executive Resources Inc. may run a joint or co-sponsored program or promotion with another company and, as part of your involvement in the activity, collect and use your personal information.
Your personal information will only be shared with another company if you have opted in to receive information directly from that company. Executive Resources Inc. encourages you to read the privacy notice of any such company before sharing personal information. If you do not want your personal information to be collected by or shared with a company other than Executive Resources Inc., you can always choose not to participate in such activity. If you do opt-in to communications from such a company, remember that you always have the right to opt-out and you would need to contact that company directly to do so.
5.4 Legal requirements and business transfer
Executive Resources Inc. may disclose your personal information if it is required to do so by law or if, in Executive Resources Inc.’s good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims.
In the event of a full or partial merger with, or acquisition of all or part of Executive Resources Inc. by another company, the acquirer would have access to the information maintained by that Executive Resources Inc. business, which could include personal information.
6 Your rights
You are afforded rights in relation to your personal information under the Data Privacy Act of 2012, including the right to access, correction, and objection to the processing, including the right to lodge a complaint with the National Privacy Commission.
You have a right to request access to your personal information. You may send us (email@example.com) a request for access. Depending on the nature of the request, Executive Resources Inc. may charge a reasonable fee for providing access to your personal information.
You also have the right to request that Executive Resources Inc. correct any inaccuracies in your personal information. If you have an account with Executive Resources Inc. for a Executive Resources Inc. Site, this can usually be done through the appropriate “your account” or “your profile” section(s) on the Executive Resources Inc. Site (if available). Otherwise, you can send us ( firstname.lastname@example.org) a request to rectify your information.
7 Cookies and other tracking technologies
7.1.1 What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
7.1.3 What types of cookies may be used on Executive Resources Inc. Sites?
We may use the following types of cookies on Executive Resources Inc. Sites:
Session cookies – These are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Persistent cookies – These cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within the cookie. These cookies will recognize you as a return visitor.
Necessary cookies – Necessary cookies are strictly necessary for the operation of a Executive Resources Inc. Site. They enable you to navigate around the site and use our features.
Cookies that send information to us – These are the cookies that we set on a Executive Resources Inc. Site and they can only be read by that site. This is known as a “First Party” cookie.
We also place cookies on Executive Resources Inc. advertisements which are placed on other websites owned by third parties (e.g. Facebook). We obtain information via those cookies when you click on or interact with the advertisement. In this situation Executive Resources Inc. is placing a “Third Party” cookie. Executive Resources Inc. may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.
Cookies that send information to other companies – These are cookies that are set on a Executive Resources Inc. Siteby our partner companies (e.g. Facebook or advertisers). They may use the information collected from these cookies to anonymously target advertising to you on other websites, based on your visit to the Executive Resources Inc. Site. For example, if you use a social widget (e.g. the Facebook icon) on a Executive Resources Inc. Site, it will record your “share” or “like”. Facebook (as the company setting the cookie) will collect the information.
7.1.4 Examples of cookies used on this Website
What information is collected?
|Performance Cookies||Google Analytics; https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage|
|Type : Analytics|
|Help us understand how visitors interact with our Website by providing information about the areas visited, time spent and any issues encountered, such as error messages. This helps us improve the performance of our websites.||All information is collected and aggregated anonymously.|
|Social Sharing Cookies|
(sometimes called “Third Party” cookies, or “Social Widgets”)
|Social sharing offered on the Website is run by third parties. These third parties may drop cookies on your computer when you use social sharing features on the Website, or if you are already logged into them. These cookies help improve your experience on the Website.|
They allow you to share comments/ratings/pages/bookmarks and help to provide access to social networks and social online tools more easily.
|These cookies may collect personal information that you have voluntarily disclosed, such as your username.||Facebook;|
|Targeting/Advertising||These cookies are used to deliver content via targeted advertising that is relevant to you and your interests or to limit the number of times you see a particular advertisement.|
These cookies also help us measure the effectiveness of advertising campaigns on Executive Resources Inc. and Non-Executive Resources Inc. websites. We may share this information with other parties, including our agencies.
|These cookies track users via their IP address.|
Cross Site Tracking
|Miscellaneous||Flash cookies may store your preferences such as volume control or high game score, or display content based upon what you view on the Website in order to personalize your visit. Our third party partners provide certain features on the Website such as promotions, and games and use Flash Cookies to collect and store your information.|
|Type : Flash Cookies|
These cookies may collect anonymous and personal information
|To learn how to manage privacy and storage settings for Flash Cookies please click here:|
7.1.5 Other similar technologies
Executive Resources Inc. Sites also make use of other tracking technologies including IP addresses, log files and web beacons, which also help us tailor Executive Resources Inc. Sites to your personal needs.
An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes: (i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilized, and (iv) to better tailor content to your needs depending on the country you are in.
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they’ve viewed on our website and for how long), and, (iii) other similar navigational or click-stream information (e.g. site traffic reporting and unique visitor counts).
We may use web beacons (or clear GIFs) on the Executive Resources Inc. Sites. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page for the purpose of transferring information back to us. We use web beacon information for a variety of purposes, including information as to how a user responds to email campaigns (e.g. the time the email is opened, where the user links to from the email), site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
7.1.6 Manage your cookies/preferences
You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of Executive Resources Inc. Sites although you may not have access to all the features on Executive Resources Inc. Sites if you do so. See the ‘help’ button on your browser (e.g. Internet Explorer, Firefox) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.
As a web beacon forms part of a webpage, it is not possible to ‘opt-out’ but you can render them ineffective by opting out of the cookies they set.
Additionally, where available, you can exercise your choice in allowing for cookies to be placed on your computer or to opt-out of cookies by visiting the following sites and selecting which company’s cookies you would like to opt out of: http://www.aboutads.info/choices/#completed or http://www.youronlinechoices.eu/
8 Information security and retention
8.1 Information security
In order to keep your personal information secure, Executive Resources Inc. has implemented a number of security measures, including:
- Secure operating environments – Executive Resources Inc. stores your information in secure operating environments and only accessible to Executive Resources Inc. employees, agents and contractors on a need-to-know basis. Executive Resources Inc. also follows generally accepted industry standards in this respect.
- Encryption for payment information – Executive Resources Inc. uses industry-standard encryption to provide protection for sensitive financial information, such as credit card information sent over the Internet (e.g. when you make payments through Executive Resources Inc.’s online stores).
- Prior authentication for account access – Executive Resources Inc. requires its registered consumers to verify their identity (e.g. login ID and password) before they can access or make changes to their account. This is aimed to prevent unauthorized accesses.
Please note that these protections do not apply to personal information you choose to share in public areas such as on community websites.
Executive Resources Inc. will only retain your personal information for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws.
This means that we may retain your personal information for a period of 10 years after your last interaction with us. When the personal information that we collect is no longer required, we destroy or delete it in a secure manner.
9 Contact us
Executive Resources Inc. acts as “data protection officer” for the personal information it processes in the framework of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or Executive Resources Inc.’s personal information collection practices, please contact us by:
– phone at (02) 523-8581
– email at email@example.com
– mail at Data Protection Office, 5F Executive Resources Inc., 758 P. Ocampo St., Malate, Manila
Copyright © 2018 Executive Resources Inc. – E.R.I.